These Terms of Use (“Terms”) govern your use of the Veenworks LLC website and any Veenworks product or service that links to these Terms. By using the applicable website or service, you agree to these Terms.
1. About Veenworks
Veenworks LLC develops AI-powered communication, workflow, and automation software for small businesses and other business users. Our software supports customer response, lead capture, follow-up, and repetitive operational workflows. Product capabilities, availability, and pricing may change as our services develop.
2. Eligibility and accounts
You must be legally able to enter into a binding agreement to use our services. If you use a Veenworks service on behalf of an organization, you represent that you are authorized to bind that organization to applicable terms.
3. Acceptable use
You agree not to use Veenworks services to:
- Violate applicable law, regulation, telecommunications requirements, or third-party rights.
- Send spam, deceptive communications, unlawful robocalls, or messages without appropriate permission or consent.
- Harass, threaten, impersonate, or defraud another person.
- Introduce malware, interfere with security controls, or attempt unauthorized access.
- Use the services in a way that could materially harm our systems, providers, or other users.
4. Communications and consent
If you provide your telephone number and separately consent to receive text messages from Veenworks LLC, we may send messages consistent with that consent. We do not send marketing text messages without that consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to marketing texts is not a condition of purchase.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for their marketing or promotional purposes.
More information is available in our Messaging Terms and Privacy Policy.
5. Customer responsibility for communications
Business customers are responsible for the content they send using Veenworks, for identifying themselves appropriately, for obtaining and retaining any required permissions or consents, for honoring opt-outs, and for complying with applicable laws and carrier or communications-provider requirements.
Consent that a person gives to Veenworks LLC applies only to messages that Veenworks LLC sends under its own name. It does not provide consent for messages sent by a business customer under that customer’s own brand. Our Messaging Terms explain this separation.
6. AI-assisted features
Some Veenworks features may use artificial intelligence to summarize information, suggest actions, classify communications, draft content, or assist with routine workflows. AI-generated outputs can be incomplete or inaccurate. Users are responsible for reviewing outputs when appropriate, and for the decisions they make using them.
7. No professional advice
Veenworks provides software tools, not legal, tax, financial, brokerage, or other professional advice. Users remain responsible for their professional obligations and decisions.
8. Intellectual property
Veenworks and its licensors retain all rights in the website, software, branding, and related materials, except for rights expressly granted to users under a separate agreement.
9. Third-party services
Veenworks may work together with third-party communications, CRM, cloud, analytics, or other services. Those services may be governed by their own terms and privacy practices.
10. Disclaimers
To the extent permitted by law, the website and services are provided on an “as is” and “as available” basis. Veenworks disclaims warranties that are not expressly provided in a written agreement.
11. Limitation of liability
To the extent permitted by law, Veenworks will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services. Any further limitations that apply to paid services may be set out in the applicable customer agreement.
12. Changes
We may update these Terms from time to time. The updated Terms will be posted here with a revised “Last updated” date.
13. Contact
Questions about these Terms may be directed to:
Veenworks LLC
Email: hello@veenworks.io
See also our Privacy Policy and our Messaging Terms.